01Who writes
Editorial content on nationalacsolutions.com is produced by one of three author types:
Marketing staff, business-development staff, and contractor-network operations staff do not write or approve editorial. Contractors in our referral network do not write editorial covering their own market or specialty. These firewalls are in the standing editorial policy and are enforced by the Senior HVAC Editor, Jordan Reeves.
02Who fact-checks
Every guide goes through a two-pass review before publication:
- Editorial pass — a staff editor who did not write the piece reviews for clarity, structure, and obvious errors. This pass is primarily stylistic and is not considered a fact-check.
- Technical fact-check — a NATE-certified master technician reviews every technical claim in the piece and checks it against primary sources. Our senior fact-checker is Terrence Ahmad, a 22-year residential and light-commercial HVAC contractor with NATE Senior Level certification and EPA 608 Universal.
A piece that has not cleared the technical fact-check does not publish, regardless of editorial calendar pressure. If Terrence flags a claim that cannot be substantiated within the publish window, the claim is cut, the publish is delayed, or the piece is returned to the author — in that order of preference.
03Source requirements
We are strict about sourcing because most HVAC content on the open internet is not. The acceptable source hierarchy is:
Sources we do not accept as authoritative: contractor marketing pages, manufacturer press releases (as distinct from spec sheets), affiliate-review sites, generic “Top 10 best X” blog posts, and LLM-generated summaries of any of the above.
04What we do not publish
05Affiliate and commercial relationships
National AC Solutions earns revenue from contractor referral fees (see About). We
disclose this business model on every page of the site. A small number of guides include outbound
links to third-party tools (for example, a load-calculation calculator or a utility-rebate finder). We
do not currently run affiliate monetization on those links. If we ever do, the link will carry an
explicit rel="sponsored" attribute and an on-page disclosure. The disclosure standard is
non-negotiable.
06Correction policy
We correct errors on-page, not by silent revision. When a published guide is updated to correct a substantive claim, the correction is:
- Logged in a visible correction notice at the bottom of the page
- Timestamped with the original publish date, the correction date, and the nature of the change
- Signed by the editor who authorized the correction
Routine copy-edits (typo fixes, broken link repair, minor clarifications) do not require a correction notice, but substantive corrections — a wrong spec, a misattributed source, a regulatory claim that turned out to be out of date — always do. If you spot an error, email editorial@nationalacsolutions.com. Corrections are reviewed within five business days.
07Reader complaints
We take complaints about editorial content separately from complaints about a contractor match. Both have a channel; they do not share one. Editorial complaints go to the editorial inbox and are reviewed by the Senior HVAC Editor. Contractor match complaints go to our operations team and are reviewed as part of the vetting process described in How We Vet Contractors.
08What this policy does not cover
This page covers editorial content we publish. It does not cover contractor-generated content (which we do not host), user-generated reviews (which we do not publish), or advertising content on other sites that links to ours (which we do not write).
If you see something on another website attributed to National AC Solutions that you believe is not accurate or not ours, let us know. We periodically request takedowns of scraped or misattributed content, but we can only act on what we find out about.