Privacy Policy
Effective date: April 26, 2026
Effective date: April 23, 2026
National AC Solutions ("we," "us," "our") operates nationalacsolutions.com as a contractor-matching service connecting U.S. homeowners with independent HVAC professionals. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
01On this page
- Information We Collect
- How We Use Your Information
- How We Share Your Information
- Cookies & Tracking
- Your Rights & Choices
- State Privacy Rights (CA, VA, CO, CT, UT, TX)
- Children's Privacy
- Data Retention & Security
- Contact Us
02Information We Collect
Information you provide: name, phone number, email, ZIP code, service type, and any details you share when requesting a contractor match, calling our dispatch line, or contacting us.
Information collected automatically: IP address, approximate location (city / state via IP), device and browser type, referring URL, pages viewed, time on page, and click events. We use this for site analytics, fraud prevention, and to improve the experience.
Information from third parties: when you call a tracked phone number on our site, our call analytics provider may capture call duration, time of day, and call outcome to improve match quality and verify partner billing.
03How We Use Your Information
- To match you with one or more independent HVAC contractors in your service area
- To respond to inquiries and deliver service-related communications
- To verify contractor performance and audit referral compensation
- To improve site usability, search, and content quality
- To detect, prevent, and address fraud, abuse, or technical issues
- To comply with legal obligations and enforce our Terms of Use
04How We Share Your Information
05Cookies & Tracking
We use first-party and third-party cookies for essential site function (forms, session state), analytics (Google Analytics 4, Microsoft Clarity), and conversion measurement. You can disable cookies in your browser; some site features may not work as a result. See our Cookie Policy for details.
06Your Rights & Choices
07State Privacy Rights (CA, VA, CO, CT, UT, TX, and others)
Residents of states with comprehensive consumer-privacy laws (California CCPA/CPRA, Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, Texas TDPSA, and others) have additional rights including the right to know, delete, correct, and opt out of certain processing. To exercise these rights, email info@nationalacsolutions.com with the subject "Privacy Request" and your state of residence. We will respond within the timeframe required by law (generally 45 days).
You may also visit our Do Not Sell or Share My Information page to submit an opt-out request.
08Children's Privacy
nationalacsolutions.com is intended for adults seeking residential or light-commercial HVAC services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us and we will delete it.
09Data Retention & Security
We retain personal information only as long as needed for the purposes described above or as required by law. We use industry-standard security controls including encryption in transit (TLS), access controls, and routine monitoring. No system is 100% secure; we cannot guarantee absolute security.
10Contact Us
For privacy questions or to exercise your rights, email info@nationalacsolutions.com or write to National AC Solutions, Privacy Office, Attn: Data Protection, United States.