National AC Solutions (“we,” “us,” or “our”) explains how we collect, use, share, and protect information on https://nationalacsolutions.com/, including pages such as /hvac/, our forms, and any phone numbers displayed on our site (the “Services”). This website is owned and operated by Adrian DeDominicis. By using the Services, you agree to this Privacy Policy.

Information We Collect

• Information you provide: name, phone number, address, city, ZIP, property details, HVAC service needs, preferred contact time, and any notes you submit.
• Lead & marketing parameters: UTM tags, referrer URL, landing page URL (including specific service pages such as /hvac/), ad platform identifiers (e.g., gclid, msclkid).
• Device & usage data: IP address, browser/user agent, pages viewed, time on page, and interactions with links, forms, and buttons.
• Communications: If you contact us by email or form, we collect your correspondence. Calls to numbers shown on our site may be routed through call-tracking and may be recorded where permitted by law.
• Cookies & similar technologies: We and partners use cookies, pixels, and similar tools for analytics, site functionality, fraud prevention, and advertising.

How We Use Information

• To process your request and match you with independent HVAC contractors and service providers.
• To communicate with you about your request, potential service providers, and related home services.
• To operate, maintain, analyze, improve, and secure our website, marketing, and lead routing.
• To comply with applicable laws, respond to legal requests, prevent fraud, and enforce our Terms of Use or other policies.

How We Share Information

• Service providers: Vendors and platforms that help us operate the Services, such as hosting, analytics, email, call-tracking, and security providers.
• Independent HVAC partners: We share your request details (such as location, service type, and contact information) with independent HVAC contractors so they can review your request, provide quotes, and coordinate service. By submitting a request, you authorize this sharing.
• Advertising & analytics partners: We may share or allow access to limited data (e.g., cookie IDs, device data, and event data) to measure performance and improve our advertising and user experience.
• Legal and safety: We may disclose information if required by law or if we believe it is necessary to protect rights, property, safety, or to respond to lawful requests.
• Business transfers: If we are involved in a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that transaction.

“Selling” or “Sharing” Under State Laws

We do not sell personal information for money. However, some of our use of cookies, advertising tools, and analytics partners may be considered “sharing” for cross-context behavioral advertising under certain state privacy laws. You can manage some cookie-based activities using your browser settings, ad preferences tools, and any “Your Privacy Choices” link made available on the site.

Data Retention

We retain information as long as reasonably necessary to operate the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how it is used.

Security

We use reasonable administrative, technical, and organizational measures designed to help protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top of this page reflects the latest version. Any material changes will be posted on this page, and your continued use of the Services after changes become effective signifies your acceptance of the updated Policy.